Order Related Queries

You will find here pre-order and post related queries

How can I place an order?
       To place an order on our website, follow the steps mentioned below: Go to the shop menu located on the top left side of the home page. There you...
Thu, 11 Apr, 2019 at 4:48 PM
How can I track my order?
You can track your order from the following link:  Click here 
Thu, 11 Apr, 2019 at 4:50 PM
Why can't I track my order? You should do something for this
Due to a slight mistake while entering the email ID at the time of placing the order or due to a technical glitch, the order might not have fetched on our s...
Thu, 11 Apr, 2019 at 4:53 PM
How can I check if my order has been successfully placed or not?
We send confirmation email once order has been placed. However, if you still not received any confirmation email then you can write back to us for sending t...
Thu, 11 Apr, 2019 at 4:55 PM
My order has not been delivered as per the time slot
We try to deliver the order within the 4 hour provided time slot however in some cases it can take longer than usual to get the order delivered. 
Thu, 11 Apr, 2019 at 4:57 PM
Tracking shows delivered but recipient has not received the order
This could be due to a technical issue. Please create a ticket, our customer support team will surely get back to you and resolve on priority. You can also ...
Thu, 11 Apr, 2019 at 5:12 PM
Some products are missing in the order? What should I do?
Please create a ticket, our customer support team will resolve this issue within 24-48 hrs. You can also contact us through chat for immediate support 
Thu, 11 Apr, 2019 at 9:10 PM
I placed my order for midnight delivery, at what time it will be delivered?
Midnight orders are delivered between 11:00 pm to 1:00 am. Please also make sure that you have selected the delivery date one day prior to the occasion date...
Thu, 11 Apr, 2019 at 9:11 PM
My order has not been delivered in fixed time delivery slot
In very few cases, sometimes we are not able to deliver the order in the time slot selected while placing the order for fixed time delivery. However, if ther...
Thu, 11 Apr, 2019 at 9:11 PM
I received an email that the delivery was attempted but could not be delivered because recipient was not available. Will the delivery be done on next day? Or can I get a refund for the same.
If the recipient is not available at given address, then we leave the order at the reception/security guard. If they do not accept the order then we try to c...
Thu, 11 Apr, 2019 at 9:10 PM