Order Related Queries
You will find here pre-order and post related queries
To place an order on our website, follow the steps mentioned below: Go to the shop menu located on the top left side of the home page. There you...
Thu, 11 Apr, 2019 at 4:48 PM
You can track your order from the following link: Click here
Thu, 11 Apr, 2019 at 4:50 PM
Due to a slight mistake while entering the email ID at the time of placing the order or due to a technical glitch, the order might not have fetched on our s...
Thu, 11 Apr, 2019 at 4:53 PM
We send confirmation email once order has been placed. However, if you still not received any confirmation email then you can write back to us for sending t...
Thu, 11 Apr, 2019 at 4:55 PM
We try to deliver the order within the 4 hour provided time slot however in some cases it can take longer than usual to get the order delivered.
Thu, 11 Apr, 2019 at 4:57 PM
This could be due to a technical issue. Please create a ticket, our customer support team will surely get back to you and resolve on priority. You can also ...
Thu, 11 Apr, 2019 at 5:12 PM
Please create a ticket, our customer support team will resolve this issue within 24-48 hrs. You can also contact us through chat for immediate support
Thu, 11 Apr, 2019 at 9:10 PM
Midnight orders are delivered between 11:00 pm to 1:00 am. Please also make sure that you have selected the delivery date one day prior to the occasion date...
Thu, 11 Apr, 2019 at 9:11 PM
In very few cases, sometimes we are not able to deliver the order in the time slot selected while placing the order for fixed time delivery. However, if ther...
Thu, 11 Apr, 2019 at 9:11 PM
If the recipient is not available at given address, then we leave the order at the reception/security guard. If they do not accept the order then we try to c...
Thu, 11 Apr, 2019 at 9:10 PM