Order Related Queries

You will find here pre-order and post related queries

I want delivery boy's/vendor's contact details
Unfortunately, we can not provide the contact details. However, if you have any concerns regarding the delivery you can contact us and we will help you in t...
Wed, 10 Apr, 2019 at 12:29 PM
How much time you need to forward my order to merchant?
If you have placed the order one day before of the delivery date or on prior bases then the order will be forwarded to the merchant in 24 hours, but if you h...
Thu, 11 Apr, 2019 at 8:53 PM
I want to change my delivery address/contact no./product. How can I do so?
In this case, you can contact our customer support team through chat or create a ticket so that necessary changes can be made in the order as per your prefer...
Thu, 11 Apr, 2019 at 8:51 PM
I just received an email that I need to provide my details again. Why do I need to do this when I already placed the order on the website and payment was also deducted?
Due to a technical error, we received your payment but unfortunately, the order did not fetch on our system. So in this case, we need to place the order agai...
Thu, 11 Apr, 2019 at 8:49 PM
Can you please tell me about 3 different states that I can see for my order?
There are three different states at time of your order is being processing with us.  1. Processing: This state indicates that your order is under proces...
Thu, 11 Apr, 2019 at 8:10 PM
Can I place two orders for same location? for same date?
Yes, you can place two orders for same location and same date. 
Thu, 11 Apr, 2019 at 8:07 PM
Can I change the address or the date of delivery on the day of my delivery date?
No change in instructions will be entertained on the date of delivery unless acknowledged and confirmed in writing by our customer support team. 
Thu, 11 Apr, 2019 at 8:04 PM