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Quality Issues

Here are the answers of your every concern related to quality

I have received different product last time so this time can I get the exact product shown by you?
The product specifications (weight, size, colour etc.) mentioned with the product images displayed is only for representation purposes. There may be a slight...
Wed, 17 Apr, 2019 at 4:42 PM
Why your quality team takes to much of time?
Our quality team works on your concern deeply, they check your issue with the merchant as well as with delivery person. So that you will get the proper resol...
Wed, 17 Apr, 2019 at 4:42 PM
More than 48 hours have passed and I still have not been contacted from the quality team. When will they contact me?
Currently we are little short with the quality team and they are working on your concern properly, Yes they will contact you with resolution, till then pleas...
Wed, 17 Apr, 2019 at 4:43 PM
My order is 3 months old and I forgot to tell that cake was missing with the order can I get refund for that?
In these cases, the customer need to informs us within 72 hours of delivery as only then we can provide a solution/refund for the same. 
Wed, 17 Apr, 2019 at 4:43 PM
Why did the delivery boy called the recipient for delivery? It was a surprise and the delivery should have contacted me instead
Our delivery person contact the recipient to confirm the timings and address correctly. Without confirming they are not able to deliver the product  
Wed, 17 Apr, 2019 at 4:44 PM
How come my order status is updated as delivered even when it has not been delivered to the recipient? To whom it was delivered?
This could be due to a technical error. Our quality team will look into this issue and see what exactly happened with the delivery. We request you to please ...
Wed, 17 Apr, 2019 at 4:44 PM